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Practice Management for the Veterinary Team: Front Office, Operations, and Development, 4th Edition

35,00 

This new edition of Practice Management for the Veterinary Team: Front Office, Operations, and Development covers all topics about practice management for the veterinary staff. Skills include coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures; leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients.
                                         

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Description

This new edition of Practice Management for the Veterinary Team: Front Office, Operations, and Development, covers all topics about practice management for the veterinary staff.  359 p.

Authors expertises affiliations

  • Heather Prendergast. BS, AS, RVT, CVPM, SPHR. Certified Veterinary Practice Manager, ‘Synergie Consulting’, Las Cruces (New Mexico).
  • Publication date (digital version): 2023-11 – Saunders (imprint of Elsevier); Copyright © 2025 by Elsevier Inc.